Iis Tussyadiah

on intelligent things and human experiences 

Automating hospitality in times of social distancing

Iis Tussyadiah | Guildford, UK, 3 April 2020


The global COVID-19 pandemic has brought the travel and hospitality sectors to a halt. The calls to enact social distancing measures mean no more travelling or meeting friends at pubs or restaurants. The consequences are devastating for airlines, hotels, events, restaurants etc. and result in closures and job loss around the world. Although governments have taken various measures to address these, we can expect consumers to remain cautious when interacting with others, thus continuing the negative impact beyond the end of the crisis. 


Hence, as we look forward to having a greater control over the Coronavirus spread and returning from isolation, it is perhaps the best time to regroup, reimagine, and re-strategise to ready the sectors for what comes next with better solutions than what we already have available. One of these could be automation.


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